Refund policy

Thank you for shopping Serendipity Blue Boutique!

We hope you loved your purchase but we know sometimes it just doesn't work. If that's the case we are happy to issue a Store Credit that doesn't expire to treat yourself later with on non-final sale items once we receive the item back.

Store Credits will be sent to the email associated with the order that was provided at check out.

All items must be shipped back and post marked within 15 calendar days of being delivered. Return shipping expenses are the customer's responsibility. Please allow 5-7 business days for returns to be processed. Shoes must be returned in original wrapping and box. Shoe boxes must be shipped back inside of a box. Do not place return label directly on shoe box.

Returns must be shipped back to:

Serendipity Blue Boutique

Attn: Returns

104 E Main Street

New Iberia, La. 70560

Exchanges

Due to limited quantity of inventory , we do not offer direct exchanges because we cannot guarantee that the item you are trying to exchange will still be available. If you are needing a different size/ color in an item, you can send the item back and repurchase with your store credit once it is processed.

All returns must be unworn, unwashed, and must have the original tags still attached. Items must be free of makeup, deodorant, perfume, cigarette smoke, pet hair or any other stains. If any returns do not meet these requirements they will not be accepted and will be shipped back at customers expense.

We recommend keeping your tracking for your return. This will ensure when returns arrive to our warehouse. We are not responsible for lost return packages.

Sale Items / Final Sales

All Sale items are FINAL SALE. They are not eligible for store credits or size exchanges.

The following are FINAL SALE:

. Sale items

. Doorbusters

. Flash Sale Items

. Single Sale Items

. Jewelry

. Sunglasses

. Hats

. Intimates

. Bodysuits

. Hair Accessories